ZENDESK EVENT 신청

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Come and explore the possibilities of ChatGPT in transforming your Customer Service Center capabilities. Zendesk AI-powered applications are helping companies radically transform customer support – giving Customer Service Agents superpowers, boosting efficiency, and reducing handling times by 50%. On September 7th 2023, we’re hosting an exclusive event to reveal: How Zendesk uses AI-powered advance chatbots…

Amazon Connect Day

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Contact centers are getting smarter with cloud technology.   Cloud-based Contact Center can reduce costs, support agents’ work-from-home and even allow flexible up/down-scaling of agents depending on seasonal demands.   Contact centers now integrate omni-channels and even understand customer sentiment with powerful AI and machine learning (ML) technology, further enhancing customer experience.   Along with…