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Hansol Paper (한솔제지)

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Key Takeaway

Achieved 95% answer accuracy and established a corporate knowledge utilization system through prompt tuning tailored to data characteristics

Through continuous feedback-based enhancement and final prompt tuning matched to data characteristics, established an initial sales data utilization system and achieved improved answer accuracy up to 95%

Hansol Paper (한솔제지)

Client :Hansol Paper (한솔제지)

Industry :Manufacturing

Service Area :Data & AI

Applied Solution :AIR

1. Overview (Project Background)

 

Hansol Paper initiated this project from the necessity to convert years of accumulated sales logs into a database, discover hidden insights within it, and actively utilize them in business. The main motivation is to uncover valuable information from existing records, improve work efficiency, and create new business opportunities.

Project Goals

  1. Establish a corporate knowledge utilization system based on generative AI utilization

  2. Enhance accessibility to historical information needed for task execution

  3. Form a Shadow-IT control culture through internalization of generative AI utilization

 


 

2. Solution (Resolution Approach)

 

We validated an AWS-based platform to identify the most suitable resources for Hansol Paper's requirements.

Components

  1. Bedrock, Claude: LLM model capable of maintaining conversation flow and answering questions

  2. Bedrock(Agent): AI Agent development tailored to specific topics or services

  3. AmazonQ: AI assistant service providing real-time voice responses to Amazon-related service inquiries

  4. AmazonOpenSearch: Easily build and operate search engines in cloud environments

 


 

3. Result (Achievements)

 

  1. Established a system (platform) enabling corporate knowledge utilization

  2. Improved answer quality through generative AI to 95% through prompt tuning tailored to data characteristics

  3. Continuous quality enhancement based on generative AI

    1. Enhanced data processing

    2. Enhanced synonym/similar word dictionary

    3. Date processing

    4. Enhanced query performance based on vector similarity

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ISO/IEC 27701:2019
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